1. Identification: Government-issued photo ID and additional identifying information. 2. Proof of Income: Have your bank account/payroll account login credentials handy or paystubs (we’ll need your three most recent if paid bi-weekly, and five most recent if paid weekly). 3. Employment Verification: We’ll need contact information for your current employer. If you are about to start a new job or have just recently started, we may also ask for your employment offer letter. 4. Self-Employed Applicants: We’ll need your three most recent bank statements and your most recent tax return or 1099. 5. Students: Be prepared to provide proof of enrollment, which can include an enrollment letter on official university letterhead, a transcript showing current enrollment, a current class schedule, or, for international students, a Form I-20.

We want your application process to be as easy and stress-free as possible! To help things go smoothly, please follow the steps below and have the requested items ready before you get started. If you have any questions or need assistance at any point, call the community and press 2 to connect. 1) FILL OUT APPLICATION From the property website, click “APPLY NOW” to get started. You will need your government-issued photo ID, social security number, employment history, and rental history. Complete all fields completely and accurately; any errors or omissions could delay your approval. Review your application, sign, and pay the application/admin fees. 2) ID VERIFICATION We use a 3rd-party ID verification service to verify your identity. A link will be sent to your email – be prepared to take a photo of your current government-issued ID and follow the instructions for taking a selfie. Pro-Tip: Remove your hat and glasses. 3) INCOME VERIFICATION We utilize a third-party verification service to verify and analyze income. A link will be sent to your email and you will have the option to connect to your bank account(s), connect to your payroll provider, or upload paystubs and other supporting documents. Please utilize all options that are applicable to your financial situation to provide the most complete estimation of your income. If uploading paystubs, please provide enough paystubs to cover the past six consecutive weeks- failure to do so may result in delays. In the event that we are not able to estimate your income based on the information you provide we will reach out to request additional documentation. Failure to complete the income verification or provide additional requested documentation may result in denial of your application.

Rental requirements are the qualifications and documentation necessary for a prospective tenant to be approved for an apartment lease. These criteria help ensure that applicants meet financial and legal standards set by the apartment community. While specific requirements may vary by property and location, there are certain documents and information most leasing offices will request. Please click here for our Rental Criteria.

We offer a standard refundable deposit starting at $500, or an affordable non-refundable alternative starting at $175 through our partnership with Deposit IQ. Deposit options are dependent upon meeting our rental criteria, and higher deposit options may apply depending on your screening results. Upon approval, you will be presented with the different options available to you.

Yes, we require renters’ insurance with a minimum liability coverage of $100,000 per occurrence. Policies must list the Property Name, P.O. Box 115009 Carrollton, TX 75011-5009 as an additional interested party. All applicants and residents must provide proof of insurance through realcoverage.com. There is a $50 fee for any resident who does not provide proof of insurance.

Most of our communities allow up to two pets per apartment, cats or dogs only. Pets are not authorized at our student housing properties, Liberty Lofts and Midtown Urban. A non-refundable pet fee and monthly pet rent are required per pet. We do not allow aggressive breeds, including but not limited to Pit Bulls, Rottweilers, Dobermans, Chows, or any mix of these breeds. Management reserves the right to make the final determination on breed restrictions. All applicants, including those without pets, must register with petscreening.com and comply with community guidelines and local ordinances. Applicants will be prompted to create a no pet profile, pet profile, or assistance animal profile for review- there is no fee associated with a no pet profile or assistance animal profile.

A guarantor is someone who agrees to take financial responsibility for the lease if the primary tenant cannot meet the rent requirements. If you’re a student, do not meet the income requirement, or have limited credit history, a guarantor may be required to qualify for the apartment. If a guarantor is needed, they must meet all of our regular qualifying criteria and have a verifiable source of income that is no less than five (5) times the rental rate.

Applicants must present a valid and current government-issued photo ID for each person 18 or older who will be living in the apartment. Applicants who are citizens of another country must provide (1) a passport; (2) the INS document that entitles the applicant to be in the United States, and (3) proof of employment in the country or an I-20 verifying student status, AND proof of enrollment. All documents must be valid and current; they may be photocopied.

All applicants must have a combined verifiable source of income in an amount no less than three (3) times the rental rate. Applicants with a combined income of at least two and a half (2.5) times but less than three (3) times the rental rate may be approved conditionally, provided they obtain a qualified guarantor or pay a higher security deposit. Applicants with no income must obtain a qualified co-signer/guarantor or pay all current charges and rent for the entire lease term in advance via certified funds. Guarantors must have a verifiable source of income that is no less than five (5) times the rental rate.

Proof of income is verified through a secure third-party online service. Applicants will be prompted to connect their bank account, connect directly to their payroll provider, or upload pay stubs. If uploading pay stubs, applicants paid bi-weekly must provide their three most recent pay stubs, and applicants paid weekly must provide their five most recent pay stubs. If an applicant or guarantor is self-employed or receives income from non-employment sources, they must connect to their bank account or upload their three most recent bank statements and most recent tax transcript. Bonus income may require additional verification of the bonus structure and frequency. Cash and Cash App deposits may require additional verification.

If you’re paid in cash ,you can connect your bank account(s) and provide a tax transcript to help us estimate your monthly income.

Credit and rental history are evaluated through a third-party screening provider. Factors considered may include, but are not limited to credit score, payment history, outstanding debt, rental-related collections or judgments, prior evictions or eviction filings, and bankruptcy status. Open bankruptcy proceedings, bankruptcy filings that include unpaid rental housing debt, eviction judgments and/or unpaid rental or utility debt may result in denial. Applications are evaluated based on the overall credit profile. The Company reserves the right to determine approval, conditional approval, or denial based on screening results.

Our investigation includes criminal background screening. Your application may be denied due to criminal convictions or charges. We conduct background screening on all leaseholders and occupants over the age of 18.

The maximum number of residents permitted to dwell in an apartment shall not exceed two (2) occupants per bedroom. The only exception to occupant limitations is anyone protected as a familial status under the Federal Fair Housing Guidelines. In this case, we will allow two persons per bedroom, plus one additional person in the apartment home.

Applicants must demonstrate a minimum of two years’ satisfactory rental or mortgage history. Negative rental history may include, but is not limited to unpaid rental balances, lease violations, lease terminations for cause, eviction judgments, or excessive damage beyond normal wear and tear. Applicants with no prior rental or mortgage history may be considered for approval with additional conditions, which may include a qualified guarantor and/or increased security deposit. Applicants currently obligated to another lease may be required to provide proof of notice to vacate. If an applicant intends to maintain another lease concurrently, additional income qualification may be required.

Welcome Home Management is dedicated to creating communities where residents feel valued, supported, and truly at home. From the first tour to move-in day and beyond, our team strives to deliver friendly service, prompt communication, and spaces you’ll love living in. WHM is committed to compliance with all federal, state, and local fair housing laws. WHM subscribes to a universal policy for the achievement of equal housing, and no person will be discriminated against because of race, color, age, religion, national origin, sex, familial status, disability, sexual orientation, gender identity, marital status, or any other local laws protecting specific classes. All persons involved with the leasing and operation of apartment homes are provided with diversity training on fair housing laws and WHM policies.

1) REGISTER FOR THE RESIDENT PORTAL Once approved, you will receive an email inviting you to register for the LOFT resident portal. The LOFT portal will guide you through all of the steps needed to get you ready for move-in. 2) CHOOSE A DEPOSIT We offer a standard refundable deposit or a non-refundable alternative through Deposit IQ. Upon approval, you will be presented with the different options available to you. 3) PET SCREENING All applicants must complete a pet profile through petscreening.com, even if you do not have a pet. 4) RENTERS INSURANCE Renters insurance is required. Visit realcoverage.com to choose the best option for you and/or upload an existing policy to be validated Pro-Tip: Choose an eRenter policy and skip waiting for your policy to be validated. 5) SIGN YOUR LEASE The link will be emailed to you; you can also find that info in your LOFT app. 6) SCHEDULE YOUR MOVE-IN Our on-site team will contact you directly to help schedule your move-in date and ensure a smooth, welcoming arrival. Utility setup information will be provided prior to your move-in date.